Hi,
I ordered 6 heat controller.
I added the first one directly from Homekit, it didn't work, i was supposed to add it from the Fibaro App for Homekit.
I have tried, but it is impossible to detect it (maybe it is related to my first try directly on the Homekit app).
i have tried to reset it following the manual instructions, but it doesn't change anything, still impossible to detect, the heat controller seems to be lost forever...
Is there a way to detect it again? Or is my device broken just because i tried to pair it from Homekit?
For the second one and the third one i worked because i added it on Homekit from the Fibaro App for Homekit (actually i have warning saying the device is uncalibrated event if i calibrate it with the app but i have seen it is discussed on another thread of the forum).
But i made the firmware update (to 1.3.0), and now i cannot reach it anymore (i get an error message "device not reachable").
For the fourth one, i couldn't calibrate it (it failed 3 times), i answered a text message with my phone, then went back to the Fibaro App, which was bugged (locked on the loading screen with a 100% progress bar, i guess it doesn't handle app switching), so i have restarted the app, and i got a "Sys Fault" error on the device.
So i removed the device from the app to add it again, thinking the bug was coming from the app switching i did to answer a text message, but once again, it doesn't discover the Heat Controller anymore...
Same question, Is my heat controller lost forever just because i have answered a text message?
For the 5th one, everything worked to pair it with the Fibaro app, i have updated to the last firmware, i have calibrated it, and just after that, impossible to reach the device, neither from the Fibaro App neither the Homekit App, i removed it from the Fibaro App because it was my last hope to try to pair it again, but once again, i can't detect the device anymore to. Once again i tried to restore the device to the factory configuration (press the button util it glow yellow and press again), it doesn't react, looks like if the manual instruction describe a workflow not implemented.
Seriously how such a product can go to the market?
Please help it is very frustrating!