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dw89

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  1. Ignore me, it was my own fault. I'd blocked update.fibaro.com on my DNS ad blocker and that's why updates weren't showing up. Seems to have found 4.070 now. Ta:)
  2. Hi All, First time I've done a recovery. It's put me back to 3.458. So I've got a blank screen basically once logged in with no devices. I want to get back to where I was 4.110 and I have device backups saved to that f/w version. So, I go to the General tab expecting to find Upgrades to 'whatever' to get me back to 4.110 but there's nothing?! How am I supposed to get back? Obviously I can't just use the backup as it won't be compatible with 3.458. Any advice appreciated as I'm totally confused. Need help asap please, house uncontrollable until then! KR, Dave:)
  3. Hi All, Asked support for help but suggestions much appreciated:) Dave I am a long time owner and, thankfully, to date have had no 'real' issues. My system is quite large with over 70 actual Z-Wave devices and around 300 'total' devices/scenes/VD's etc. My wife and I depend on it for everything from our Gates, Garage, Lighting, Audio/Visual and, most importantly, Alarm System. I have a large home network, with over 50 network devices, run an Asus DSL-AC68U router, custom Pi-Hole DNS server and also a Cujo firewall. So, I'm not 'expecting' to get hacked but I know 'theoretically' things 'could' still get through.For some reason, yesterday, in the pm the system went haywire. The alarm siren (and many other things around the house) turned on by themselves. I turned everything off and thought it simply a ghost in the machine. Then today, Saturday, it happened again sometime during 9pm GMT(London). It was slightly different this time in that some things didn't turn on that did on Friday afternoon. Again, I turned everything off that should have been off. Then, it went off again (alarm and everything) just after 10pm UK time and more things turned on (it seemed most switches and lights around the house if not all). I turned everything off (with difficulty) and checked the logs and saw that, especially the first time, nothing had actually been turned on (mistake or otherwise) they came on without any reference in the Events panel. Over the years this has happened on the 'very' odd occasion but this was something else, on a much larger scale. Then, I rebooted the HC2 (as I noticed it had not been done for 30 days)....and I've not been able to regain access at all, no matter what I tried. I've turned it off/on a couple of times, rebooted etc etc and all I continue to get is it 'looking' like it's going through to Main Admin window and then get 503, continually. I've cleared caches in browsers, tried 3 different browsers, one mac, one pc and all the same. Both my iPhone and iPad will not connect to the admin account at all, continually saying 'trying to connect' after initially looking like it's got through the admin credentials check (it goes from saying 'connecting' to 'trying to reconnect' in line with, I guess, 503). My general web access is fine for the rest of the network. When I restart the HC2 the main three lights come on, as expected and the LAN cable leds are blinking. I've even checked DDNS server and that's up and running fine and I can even see it constantly querying google. So, it is connecting, but I seem unable to access for some reason. The following is an excerpt from PiHole -tail'd logs:Jul 28 23:59:38 dnsmasq[605]: 438702 192.168.1.78/33867 query[A] www.google.com from 192.168.1.78Jul 28 23:59:38 dnsmasq[605]: 438702 192.168.1.78/33867 cached www.google.com is 172.217.23.4Jul 28 23:59:38 dnsmasq[605]: 438703 192.168.1.78/43323 query[PTR] 4.23.217.172.in-addr.arpa from 192.168.1.78Jul 28 23:59:38 dnsmasq[605]: 438703 192.168.1.78/43323 cached 172.217.23.4 is lhr35s01-in-f4.1e100.netJul 28 23:59:38 dnsmasq[605]: 438703 192.168.1.78/43323 cached 172.217.23.4 is lhr35s01-in-f4.1e100.netI then tried to access from home.fibaro.com with my Fibaro ID and it constantly says that my HC2 is unavailable. That may be because (I believe) I disabled remote access (mainly as I don't need it with VPN etc) but I don't know. It's also showing up as connected via LAN to my router.So, that's mainly it. I don't know what else to do. I've never tried recovering the unit (never had to) so am unsure a) if that's what I should do b) if that's what I need to do c) whether something else is at play here and finally, d) how to actually do that anyway. As I said, it's clearly connected to the web and clearly connecting to Google etc even though I cannot access it locally. Obviously its more than suspicious that, for the first time in years, it goes mad and then this happens. I know I can't test it any other way as I don't believe there's ssh access.
  4. All I know so far, from Cujo, are the following Google servers....though theres a lot and its hard to block a range (in my router anyway) rather than specific ips: Google: 172.217.0.0 - 172.217.255.255 & 216.58.192.0 - 216.58.223.255 Anyone know any others? Dave;)
  5. Noone? Typical I suppose. Oh well, just blocked access then. Thank goodness for Asus routers. Apart from that GA imposition I actually think 4.090 is a good release. How long before Fibaro give us a choice on how 'our' data is used and stored? Not happy at all. Oh and Swipe works, which helps. Dave
  6. Hi All, I do remember seeing some discussion on this before but could do with some clarification. I just got a 'Swipe' and it won't work with 4.053 so need to upgrade if I want to use it....which is annoying based on following. When I went to do it I saw the policy has changed and, honestly, I'm none too keen on what I see. So, what 'is' the Fibaro 'Service' exactly? Is it just using remote access and/or Fibaro Home (web access of our HC2's) or what? If I don't use either of those i.e. use DDNS or VPN to access remote and don't use Fibaro Home, don't use GPS or location related services is my data still collected or not? I don't see any opt-outs. If I don't use either Fibaro Home OR Remote access using 'the service' what data is still collected? Is it just for weather or what? How can I stop this e.g. block google servers? Personally I don't think, just to use the basic system, that we should be subjected to data mining when I'm not entirely clear on what's collected based on the kind of usage we have with the system. It mentions user names and passwords even? Now I'm not sure if something's lost in translation to English but it worries me thinking Google would have all this yet I have to prove who I am to get the same!!! Any clarification very much appreciated from anyone, inc Fibaro. Otherwise I think I'll send the Swipe back. KR, Dave:)
  7. That's interesting! I've bought a Asus DSL-68U (same as yours but has modem built in). Only difference is, in uk, it doesn't support any 4G dongles (only 3G)! If they don't upgrade firmware I think I will add the Asus N12 which adds 4G SIM card connectivity...which doesn't have the same issues as with dongles (any micro sim would work). Thanks for letting me know though. I love the 68U, especially for VPN....I'm getting connection to my HC2 from 4G via VPN in 4 seconds! KR, Dave;)
  8. Hi All, I've thought about buying a router specifically so that I can use a 3G dongle with it. The reason being that, if someone cut my phoneline I would have no internet and therefore no Fibaro notifications etc. Has anyone else done this and what are your experiences with a 3G dongle? E.g. What was speed like to access HC2 using one and did your notifications/pushover etc still work ok? Any advice appreciated. KR, Dave PS Would love to use a 4G dongle but can't find a router that supports one in UK at the minute. Lots of boxes say they do but they're worldwide and not necessarily in uk!
  9. Hi All, Just thought I would update you. A reboot fixed the problem. Unsure what problem was....maybe Fibaro did some maintenance at some stage and it needed to reconnect. Either way, working again now thank god. KR, Dave
  10. Hi Guys, Thx for replies. So do we actually know what the issue is?? Never used to have problems (not that I recall anyway). I did go from ios7 to ios9 so not sure if that has anything to do with it? Anyhow....I was looking to get a QNAP for my Mobotix T25....do they all have VPN built in? Was looking at DS215J KR, Dave:)
  11. Hi All, Since I've upgraded to iOS9.0 I've noticed I cannot get any remote access at all on my phone through to my HC2. Not only that but every time I access home.fibaro.com it finds my account but continually says my box is 'offline'.....which it isn't! Any help appreciated as remote access is rather important to me! KR, Dave:)
  12. Looks like Speedy's 'possible' tutorial could be up for the prize! Lol. I just want a simple solution, more equipment = more upkeep and more hassle plus I wouldn't even know what to do with an arduino? Like an RPi for automation I assume? Dave:)
  13. Globalcache works flawlessly (IR, contacts and rs232) easy to configure. Can't comment on any other product. KR, Dave
  14. Either that or DO button by ifttt. Use Maker channel and put in url. Dave;)
  15. Still not a solution is it, still wouldn't have a clue how to do it, exactly what items to buy, where etc. That's what we're really interested in. If we had a full solution/tutorial I certainly will, maybe more lol!
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