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Checksum status: Corrupted


MDC

Question

Hello,

I buy a new HC2 to keep as a backup in case my main HC2 hardware fail.

In meantime i decide to use this HC2 to my vacation house and decide to add only 4 double relay for lights.

All settings was made in few minutes, all work perfectly.

 

After setup finish i made a backup to save settings. Also this step work perfectly. I delete also old backups and keep only actual backup.

Now, after all, i hit from mistake Recovery tab and noticed that i have an error: Checksum status: Corrupted

 

Anyone has any iddea how to fix this?

Thanks

 

 

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First, hit that button to do another test. Does it fail again? If so, you've got a broken recovery partition. It can be a hardware or a software issue. I would contact support, they can repair the recovery partition via remote support if it is software corruption. And advise you otherwise.

Edited by petergebruers
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  • 2 hours ago, petergebruers said:

    First, hit that button to do another test. Does it fail again? If so, you've got a broken recovery partition. It can be a hardware or a software issue. I would contact support, they can repair the recovery partition via remote support if it is software corruption. And advise you otherwise.

     

    The stange thing is that I can backup and I also restore from this stick so is not an hardware failure.

    I contact support and now wait theirs suggestions.

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    3 minutes ago, MDC said:

    The stange thing is that I can backup and I also restore from this stick so is not an hardware failure.

     

    I think they check every part of the file that is used to do recovery. If even only one bit is wrong it will detect that. Better now than when you need to do a recovery.

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    I disconnect disk from HC2 and make a copy on HDD, after connect again into HC2, show is disconnected :(

    I try to insert again in pc....make a sound when connected but can't access.

    Any sugestion?

     

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    Edited by MDC
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    Yes, this is what the test was designed for. That hardware cannot be trusted. If I were you, I would contact support. I have read several reports Fibaro is willing to do a checkup and even replaces parts at no cost, though you will have to ship the unit to them. I cannot guarantee it will be free, but support should be able to tell you that.

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  • 1 hour ago, petergebruers said:

    Yes, this is what the test was designed for. That hardware cannot be trusted. If I were you, I would contact support. I have read several reports Fibaro is willing to do a checkup and even replaces parts at no cost, though you will have to ship the unit to them. I cannot guarantee it will be free, but support should be able to tell you that.

     

    I write to them, unit is new, has 4 months. I think I’ll sent to them.

     

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