HC already added by other user. Please contact tech support

[Frodo 2]

hello i just bought a used hcl  and get the above message when i try to add it to home.fibaro .

is there anyone that know how to fix this ?

[Tony270570 92]

Hi @Frodo is your signature up to date ? 

[Frodo 2]

no -      hc2 setup is at the cabin

[Tony270570 92]

[fingusio 12]

I have same situation, dont know why. Product was factory new. I contact support and they reset.

 

But in history i see someone connect over 200pcs to my HC2 before i buy. LOL

[Soft 17]

3 hours ago, Frodo said:

no -      hc2 setup is at the cabin

I got the HCL for the cabin, will install tomorrow, depending on the que out of town.

Will be:

3x Multireg

1x xyz120 ir to z-wave AC controller 

3 x water detect

1 x water shut of mechanism 

2 x aeon multi sensors 

Edited February 15, 2018 by Soft

[I.Srodka 4]

Hi @Frodo!

 

First of all, 

15 hours ago, Frodo said:

Please contact tech support

means please contact tech support : )

 

You can find the email address or phone number here:

Please login or register to see this link.

 

Moreover, @Tony270570  was probably shocked by this part of your signature:

15 hours ago, Frodo said:

4.091 Beta  HC2 .

 :  )

[Tony270570 92]

@I.Srodka I would say surprised : )