Welcome to Smart Home Forum by FIBARO
Search the Community
Showing results for tags 'Add'.
Hello my dear Fibaro-Family, I bought the HCL one week ago and got already some Fibaro devices that I wanted to bring into the Z-Wave environment. The setup of the HCL was quite easy. I started building the sections and rooms and wanted to add my first device. Here the issue: I click on the section "Devices" - "Add or remove devices" and then on "add" with the result = THAT NOTHING HAPPENS! I mean, really nothing. No feedback, no learning mode, no response, no error - just the beauty of noooothing! In the meanwhile I hate the videos on youtube showing how easy it should work. Anyway, there are these three possibilities before clicking on the "add" button: - Device is located far from the Home Center - NWI - Network-Wide Inclusion - Add in security mode if device supports it I tried already all different possibilities but still its not possible to add any device. Question: Whats the problem?!?!? Is there a possibility to run a hardware diagnostic? Maybe the Z-Wave controller is broken? Some more hints: - the learning mode does not start even when I click on "delete device" - "virtual device" and "add camera" brings me at list to a next menu - "Configuration" - "Z-Wave Network" I clicked on every possible "reset" button - when I click on "add secondary controller" the learning mode starts - I updated to all the new beta versions from the last days, still no change (currently 4.058) - I downloaded already 4 different web browser, as I thought that its maybe an issue with the view or so = No result Thank you in advance for your help! My wife has already this "what a waste of money"-look and I am quite sure that she will reach the next level (send this sh.. back) soon! I´m sure that you can now understand the urgency of my request... Thank you, Nico