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Found 3 results

  1. Hi all, Recently I got me a VeraSecure to replace our X10 security system and planning to replace our smart devices by Fibaro Z-wave Plus devices. I got a Fibaro KeyFob FGKF-601 to arm and disarm the system. I added it to the VeraSecure controller running the latest firmware 1.7.4971 (7.31) by selecting the Fibaro KeyFob FGKF-601 from the picklist of supported devices in the Vera Web UI. Pairing was confirmed by the green LED of the keyfob and the device showed up in the Vera Web UI with a message 'Waiting for wakeup to configure device...'. Since nothing happened after a while I woke up the keyfob using the o and + buttons, confirmed by the keyfob LED pulsing white twice. In the Web UI still nothing happened though. I searched the Internet to fix this problem, but unfortunately I was not able to find a straightforward answer. I tried some resolutions like unpair and repair, I also tried 'Configure node right now' from the Web UI to no avail. At some moment the Vera Web UI showed the battery drained to 39 percent, so there must have been some communication. When I tried to reset the keyfob, neither the menu reset nor the emergency reset worked. Pressing any button resulted in the LED blinking red. After the supplier contacted Fibaro the keyfob turned out to be defective and it was replaced. Yesterday I added the new keyfob to the VeraSecure controller and the Vera Web UI again showed the same message 'Waiting for wakeup to configure device...'. I was afraid to drain the battery again or even damage the keyfob, so I patiently waited overnight, having the keyfob on top of the VeraSecure controller, hoping automatic wake up should make a difference. Today in the web UI the device still shows 'Waiting for wakeup to configure device...'. On the dashboard it shows the message 'Device NOT reponding - Device status'. My other Fibaro devices like FGDW-002 and FGSD-002 work fine with the VeraSecure controller. I really have no clue what to do since I am new to both Vera and Z-wave. I hope someone can help me. Thank you in advance, Louis
  2. I can not access the system with my username and password, I have purchased an HCL from a user that has moved to HC2, I am correctly registered in fibaro, but when I start the system, I enter admin / admin and the configure button appears, so I put my Fibaro ID and does not let me access, or from pc, mobile or tablet, I have written to fibaro support, but do not respond. I have changed passwords, but the problem persists
  3. I bought the HomeKit Flood sensor but starting to regret. 1. Functionality is not the same as Z-wave version. Can not be wireless powered. 2. I need to configure the tamper function to off. The manual states that you can but the app doesn't? The Only thing the manual states is use a compatible app! If I don't solve this I can't use the device... Any ideas?
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