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Showing results for tags 'motor failure'.
Hi, I have 3 The Heat Controllers - 2 seem to be working fine. One, however, is not responding to commands sent from the Fibaro UI (mobile or web) and also manual changes are not having an effect. From time to time I get "Motor Failure" messages: Error occured - possible motor failure of thermostatic head. I have performed the following troubleshooting: Put the device in standby Removed the device, making sure it was properly installed Removed from z-wave network Performed Factory Reset Re-added to the network When performing the standby mode, the motor was activated (it made noise). However whatever I do, the motor is not activated and I get the above error messages. What would be the best way to troubleshoot this? Is this device just dead and should I return it? Running FW 4.3. Thanks in advance! Kristof