Search the Community

Dear Community, I have to mention that I am a newbie in regard to the HC2 and just starting to configure the system. But I analyzed a behavior of the HC2 which seems a bit strange and I hope to get a solution via the forum as the support did not answer "quite fast". I use a MERTEN Radio Argus CONNECT 5095, Motion Detector. Regarding to several posts in the forum this motion detector should work fine with the HC2 even without a template. The device is recognized by the system and successful added. I created associations with 2 lights = working fine as it should. Afterwards I added a simple scene with content like “IF motion detected THEN send email or push or turn on light etc… Result: The Argus motion detector doesn’t work anymore. Even the associations do not work any more. Then: 1. I reconfigured the device, re-created associations = not working 2. I removed and re-added the device, created associations = not working 3. I deleted all motion-detection scenes connected to the device and removed and re-added the device, re-created associations = it is working! So the scene was one issue. But after I re-created a new motion-detection scene with this device = even the association which worked before does not work anymore and also the scene does not work/never worked. In another test, I recognized, that even if I change parameters in the device/advanced menu (like “Notify me”) the HC2 sends a table update for group 1 and 2 to the device and afterwards nothing works anymore. Even after a simple renaming of the device I get the same negative result. It seems, that if I add a scene with this device, it kills the functionality of this device. Any table update will also kill the functionality of the device. The strange thing is, that the associations are still shown correctly in the HC2 after the table update but do not work any more. Are there any workarounds to avoid this issue and to create a scene with this device? I have similar problems with other Merten devices like Merten 2-gang and 4-gang radio button. I can use them for on/off-functionality (associations only), but not add a scene for these devices. Thank you very much!