Fibaro developers on the forum

[deanrparry 19]

Not being funny but have you seen the amount of communication on the forum today by a Fibaro developer/moderator? it is nothing short of shocking "in a positive way" A+++

BUT! If they can dedicate time to doing this today why not EVERY DAY!

So this is a little thank you for your efforts regardless of what impact they have on me personally but its a great feel good factor when people see you guys floating around instead of being nothing short of ignorant!

[j.nowacki 5]

deanrparry, we always try to monitor situation of users, however sometimes, due to many mail/phone requests, the answer may be delayed. Please remember that forum is not the official channel of support and any request to our tech team should be directed to [email protected]

[Guest gembrain]

j.nowacki, I agree that support questions generally need to go to support BUT where the beta software is concerned the feedback and interaction from Fibaro needs to be EVERY WORKING DAY.

At least one Fibaro developer should be reading and commenting on issues raised in the 4.020 thread as part of their daily routine.

[stevenvd 51]

Well, even as a reseller I don't got a response from the official support. That mail has been send over 2 months ago.... But anyways, it is indeed a good thing that they are more active on the forum. One thing I hope is that they would be active in acknowledging problems that we report.

[j.nowacki 5]

stevenvd, can you send me a PM with case number?

[akatar 207]

deanrparry, we always try to monitor situation of users, however sometimes, due to many mail/phone requests, the answer may be delayed. Please remember that forum is not the official channel of support and any request to our tech team should be directed to [email protected]

it's better for eveyone that this forum is "a channel of support"

else 10 people call you guys for the same problem, now one is throwing this on the forum. you anserwed his question and everybody can learn from it

or, if you got a problem, search this forum.

every anserw found on this forum saves times for youre guys.

( so you can do something else with youre time, time, that you can use for v4

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