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Smart Home Forum by FIBARO Team

add door sensor FGK 101 but no parameters


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Today I Add a new door sensor FGK 101 in combination with een DSB1820 temp. sensor and a binary switch. All sensors work correct but on the advance tab there are no parameters.


The message below is shown.




The device does not have a template by what might have limited functionality, please contact technical support in order to add the template for this device.

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I had this problem my self a couple of times



what i have done to solve this was


remove the sensor from system


reset sensor


restart HC2


include again the sensor .... make sure you wait when you trriple click the button.....  


after that wake up the device manualy



configuration finished


All done




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  • 2 weeks later...
  • Topic Author
  • When I use Google Chrome the door sensor parameters are not visible.

    When I use Internet Explorer the door sensor parameters are visible  :->

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