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dimmer 2 not in correct room / not under 'lighting' in mobile app


roelnic

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Hi all,

 

I installed a dimmer 2. Working properly.

 

Situation

  • I have for dimmer devices (1 master, 3 slaves). 1 master is not visible at devices, 2 of 3 are working. one is not.
  • all four are in the room 'living room'
  • 3 slaves are marked as 'controlled device' 'lighting'.
  • Homecenter Lite Version 4.058

 

When trying to manage this dimmer the following happens:

  • CORRECT: on my ipad / fibaro app dimmer is visible under the room 'living room' as lights. when I switch of the light in this room all lights (including the dimmer switches of)
  • NOT CORRECT: for scenes I programmed for the lights in the 'living room' the dimmer is not associated. When switching the lights on in the room. The dimmer is not switch on.
  • NOT CORRECT: on my android phone the dimmer is not visible (like on the ipad). When I switch on the lights in the living room, the dimmer won't turn on. The dimmer is not even visible in my app.

I did the following:

  • I restarted my homecenter lite
  • I refreshed my connection / data on my devices (ipad / android phone)
  • I waited a day (maybe cached data?)
  • I deleted the dimmer and added it again.

What did I miss / what can I do to solve this issue?

 

Best regards,

 

Roel Nicolai

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  • Goodmorning,

     

    anyone from fibaro maybe who can answer this question?

     

    best regards,

     

    Roel

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    Try to look at the advanced setting tab of the device if the Controlled Device type is set to Lighning.

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  • Solved my own issue.  

    Please login or register to see this image.

    /emoticons/default_smile.png" alt=":)" srcset="https://forum.fibaro.com/uploads/emoticons/[email protected] 2x" width="20" height="20" />

    Controlled device type was already set to lighting.

     

    However I did have different users on different phones (to try geolocation functionality). This user didn't have permissions to use the new device.

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