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Wall Plug not showing up in iOS app


rasunda
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Hi.

 

I have a little problem with my HC2 V4.056. I added two new wall plugs to my system today and I can't get them to show up in my iPhone. I have added the wall plug as a new device and named it Stjärna. I set the 'Controlled Device' to lightning and placed it in the right room. It works fine via the web interface but not via the iOS app where it doesn't even show up.

 

When I look at the device in the device configuration it looks different from previous wall plugs I have configured.

 

image 1

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On the new wall plug the Master is Unassigned and is not the Main_Zwave_Device an on an old wall plug.

 

image 2

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I have tried to figure out what is wrong but I can't figure it out. Anybody out there that has an idea what to do to get it to work with the iOS app?

 

 

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Hi Rasunda,

 

Had the same thing, in my case the user I used in the web interface was different than the user in my app. I had to grant access to the app user in access control to view newly added devices.

 

Regards,

Stefan.

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  • Topic Author
  • Hi Rasunda,

     

    Had the same thing, in my case the user I used in the web interface was different than the user in my app. I had to grant access to the app user in access control to view newly added devices.

     

    Regards,

    Stefan.

     

     

    Thank Stefan. Your tip solved the problem. I guess so rarely change or add in my configurations so I had completely forgotten that I had to set the rights. Thank for pointing that out.

     

    Niclas

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