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Impossible to include FGR222 module on HCL


touss1coup
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Hello,

 

I got my HCL and one FGR222 module (roller shutter 2) last week. I did HCL basic setup easily (general setting and rooms creation) but I didn't success to include my FGR222 module.

 

So here is what I've done and the result I got :

- I set HCL to learn mode from the interface (by clicking "add" button into "add/remove device panel)
- I connected the power supply on FGR222
- On HCL interface, I saw a log meaning inclusion is in progress. Here is the log (sorry it's in French)

 

[22:57:15] Home Center en mode apprentissage
[22:57:23] Module ajouté
[22:57:24] Ajout du protocole des noeuds terminé
[22:57:24] Ajout des modules terminé
[22:57:24] Ajout des modules terminé
[22:57:31] ID 6: Received association report from group 3
[22:57:32] ID 6: Received association report from group 3
[22:57:32] ID 6: Set association for group 1
[22:57:33] ID 6: Received association report from group 1
[22:57:33] ID 6: Set association for group 2
[22:57:33] ID 6: Received association report from group 2
[22:57:34] ID 6: Set association for group 3
[22:57:34] ID 6: Received association report from group 3
[22:57:35] ID 6: Set association for group 1
[22:57:35] ID 6: Received association report from group 1
[22:57:36] ID 6: Set association for group 2
[22:57:36] ID 6: Received association report from group 2
[22:57:36] ID 6: Set association for group 3
[22:57:37] ID 6: Received association report from group 3

- I wait few minutes but as nothing happened, I clicked on "close" button
- Then I got again turning balls

I let it turned more than 15 minutes and it still the same. So I reboot HCL by pushing power button. After reboot completed (3 leds on) I tried to connect to HCL and I got error 503 (server unavailable). I had to use factory reset option to get it working back. I made this operation about 10 times and always the same.

Between my HCL and FGR222 there is less than 1 meter and I tried this operation by using automatic or manual inclusion but the result is always the same. At each time, I must reset FGR222 memory to get inclusion "working".

 

After looking on internet, I saw during normal inclusion that some parameters must be received by HCL from module but not in my case.

 

So please, could you tell me what's wrong?

 

P.S : the z-wave led is never on on my HCL, even during inclusion, is that normal?

 

Thanks in advance.

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Hi,

 

yes, you are not alone, others have exactly the same issue. I did got it as well (actually even worse, after manual reboot the admin password got changed to unknown one :\ ) on two HCLs, both with Beta 4.061. What i finaly managed to do was to restore back to 4.058. That seems to be the latest one working Firmware (at least for me). The only issue i still have is message "backup Server not available", where i know that the Fibaro Backup Server is online and working (well, other HCLs have no such error). So must be another one issue created by adding the FGR222. At lest i can use These HCLs with FGR222, but yeah, not really happy with that (due lack of backup for now).

 

You can download the 4.058 from

Please login or register to see this link.

and then simply choose restore from file (it make sense to use Chrome or Firefox, IE or Edge are not working properly with restore from file).

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  • Topic Author
  • Hi tinman,

     

    Thanks a lot for your quick answer. I updated my HCL from 4.054 to 4.058 beta and now it's working properly (I success to include FGR on the first try).

    I tried to create a backup within this firmware version and it works. I hope you'll find were your issue is coming from.

     

    Thanks again and now let's play!

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