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Deletion of bad / non-existing devices





Due do a hardware fault of my weather station I cannot exclude the corresponding device(s) anymore.


I now have a bunch of devices with no content, hence which do not work but which I also cannot delete on my HC2 with 4.090


Tried to do the regular deletion though the web interface but this either fails with an error message or devices re-show after a browser refresh.


Is there any idea of how I can get rid of these devices?


The notification center also gives me the yellow exclamation mark but if I look into the Z-Wave diagnostic panel then everything is configured properly...


Thanks for helping - Frank

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contact with support for fix

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Thanks A.Socha - what's the best way to get in contact with support for this?




Send an email with a thorough description of the issue, attach screen shots, etc.

Send the email at [email protected]

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