Deletion of bad / non-existing devices

[frankgeisler 1]

Hello

 

Due do a hardware fault of my weather station I cannot exclude the corresponding device(s) anymore.

 

I now have a bunch of devices with no content, hence which do not work but which I also cannot delete on my HC2 with 4.090

 

Tried to do the regular deletion though the web interface but this either fails with an error message or devices re-show after a browser refresh.

 

Is there any idea of how I can get rid of these devices?

 

The notification center also gives me the yellow exclamation mark but if I look into the Z-Wave diagnostic panel then everything is configured properly...

 

Thanks for helping - Frank

Please login or register to see this attachment.

Please login or register to see this attachment.

[frankgeisler 1]

Forgot to mention that my HC2 is on 4.090 ...

[A.Socha 112]

contact with support for fix

[frankgeisler 1]

Thanks A.Socha - what's the best way to get in contact with support for this?

[T.Konopka 8]

Thanks A.Socha - what's the best way to get in contact with support for this?

 

Hello,

 

Send an email with a thorough description of the issue, attach screen shots, etc.

Send the email at [email protected]