fibaro single relay - self activating

[morpheus75 71]

i have a client who has a single relay connected to the garage door actuator. it is setup as an auto off to enable him to mimic his remote control to open and close the garage door.

the problem is the garage door opens at random times.  he has assured me that the remote is safe and no one has pressed it, also no one has pressed the button through the fibaro interface, web or app.

i set up the 'save logs' section and can see that it is definitely the relay that has activated.

so question has anyone else experienced these 'ghostly' activations????

thanks

[T.Konopka 1]

16 godzin temu, morpheus75 napisał:

i have a client who has a single relay connected to the garage door actuator. it is setup as an auto off to enable him to mimic his remote control to open and close the garage door.

the problem is the garage door opens at random times.  he has assured me that the remote is safe and no one has pressed it, also no one has pressed the button through the fibaro interface, web or app.

i set up the 'save logs' section and can see that it is definitely the relay that has activated.

so question has anyone else experienced these 'ghostly' activations????

thanks

Hello,

 

Is it FGS-212 or FGS-213? Does he have any scene using the device?

[morpheus75 71]

hi

its the FGS212 - apologies i thought i wrote in the text but i only wrote in the tag.

not used in any scene

Edited October 28, 2016 by morpheus75

[T.Konopka 1]

Dnia 28.10.2016 o 18:45, morpheus75 napisał:

hi

its the FGS212 - apologies i thought i wrote in the text but i only wrote in the tag.

not used in any scene

Hello,

 

What remote your client uses?

Did your client set any associations to the FGS212?

 

[morpheus75 71]

Hi

we have worked out what caused it. it was the homebridge that we created for voice control by amazon echo. once we removed the entry it has not self activated since.

Thanks for llooking into this