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When does backup mean backup and recovery?


BusterB1959
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Question

Restoration of backup!

 

Following a system failure, where Fibaro asked me to return my HC2 I tried to use my old backup to restore to new. (I was lucky as I run my heating system on my HC2 to be able to immediately order a new one). 

It took me over 8 hours to get my system back to the point it was before the failure.

 

Fibaro said the following:

  1. Each USB stick is mapped to the HC2 it is issued with and can not be used in another HC2
  2. Only Fibaro can attempt a restore of a backup from one device to another and I would have to wait the weeks it would take to; send the old unit back, Fibaro to assess, Fibaro to repair or restore.
    • This is not acceptable when people are now using these systems to manage their homes.

My questions:

  1. Why can't Fibaro allow an option to backup to the "Local" PC
  2. Why can't Fibaro allow a local restore of key items:
    • Core configuration; Users, Location, Timezone, Time format, Temperature Setting, Hotel mode, etc.
    • Global Variables
    • Sections and Rooms
    • Panels (All devices would have to be nulled but at least the hours of tweaking to get the right room temperature, for instance, would be recovered)
    • Scenes ***

 

Now I understand that the way Z-Wave works each device has to be re-associated and therefore you could not import scenes directly back in. So how about a scene is restored with an Underscore at the beginning of its name and set to disabled. Allowing the user to re-associate the device and modify the DeviceID in the scene.

 

My recommendation until Fibaro put this KEY functionality into their product. Get a copy of

Please login or register to see this link.

by; Jean-Christophe Vermandé. (Please donate this is a great tool). From the menu settings you can save all your LUA code, Scenes, and a report on your current configuration.

 

Fibaro, please respond! 

 

 

 

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all that has been answered before, just use search

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  • Inquirer
  • Sorry Tinman, This is not an answer. There is no current correct way to backup and restore.  What we need is Fibaro to make a recovery option to an alternate unit. This is not asking ,much as all of the information is within /api/xxx JSON files. 

     

    This will also help Fibaro to create a migration process when HC3 comes out.

     

    Brent

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