Welcome to Smart Home Forum by FIBARO
Dear Guest,
as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.
As a member you can:
- Start new topics and reply to others
- Follow topics and users to get email updates
- Get your own profile page and make new friends
- Send personal messages
- ... and learn a lot about our system!
Regards,
Smart Home Forum by FIBARO Team
Question
Flowy 36
Dear Fibaro,
your device Home Center Lite HCL is clearly not working at it should, and since a lot of time ago.
You have confirmed in other topics that you do not have a clear indication of the reason behind.
You always state that this topic is sent to your development team.
But,
if the device does not work at it should,
if you do not have any clear indication of the reason,
if you don't know how to fix it since more than one year ago,
why don't you replace the units sold for working good real money?
Do we need to start a massive legal campaign from all users? If the answer is yes we will because that is not correct for the consumers.
I am really pissed off from this situation where you are just answering about "team" that is not able to do its main job.
Who cares, I paid, change team!!
I am really pissed off that you are continue working on new useless implementations when THE MAIN USAGE AND SCOPE OF THE INIT IS NOT FULFILLED.
What other device in the market get stuck times a day??
I am pissed off that you are continue selling the HCL on the market, sign that you do not care at all about your customers.
Please, start acting in a professional way.
The limit between being a good part of the market and being kicked off in a short time is very subtle. Global bad advertisement could result in a big pain for your company.
Currently the big pain is only in our houses, are you happy about that?
Either you fix it immediately, or you give the money back, or you fully replace it with a working device and you take back that useless piece of plastic.
thank you
Link to comment
Share on other sites
4 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.