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Smart Home Forum by FIBARO Team

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Help! How disarm a hidden device?



Hello everyone,

I've big issue I can't solve, maybe you guys can help.

I have a door/window sensor which is (checkboxes) "hidden in the system" and "device is unabled".

Now the problem is, this sensor is Armed... but I cannot Disarm it because it's greyed out in the interface, because it's is unabled. But I cannot enable the device because of the 403 error I get. Also removing from the system is not possible because of the 403 error.


Is there, for example, a way to force all devices (no matter if they unabled or hidden) to disarm?

In the alarmpanel of my Homecenter says that the alarm is completely disarmed, but I see in that my sensor is armed.

How can I get out of this problem? It drives me crazy!

Thank you guys!

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Maybe this will help.


I had the "hidden alarm bug" with a door sensor and there in detail with the motion sensor device that is always hidden.

--> Show hidden devices, edit the "bug-device"


Dumb question: You did a restart, already ?

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  • Where can I find the "deactivate the alarm" button? I turned it off now with a sort of wizard. But the problem still exists. If I go to my hidden "bug device" and edit the properties, then save, I get the following message: "This device has an alarm, first try to remove it". 

    And yes, I did reboot the system. Did als not work.


    Edited by lboele
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