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Deleting backups in HC2


Bodyart
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Hi All!

 

Sometimes also to save storage I try to delete some old backups, but the system says: Access Forbidden.

Is there a rule for making and deleting backups?

B.t.w. yesterday I had the same situation and after rebooting HC2 that backup i intended to delete was gone.

Can't figure out this isuue....

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Hi

Have just tried for the first time to delete some old backups

On my HC2, no problem

 

Best regards 

DW

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HI @Bodyart

 

No problem here either

Are you logged in as superuser or another account that may not have the correct permissions

 

Is this happening with all backups, have you tried a more recent on ?

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  • Hi @AutoFrank,I'm always in as superuser and some backups I'm able to delete and some not. Can't figure out the algoritm...

     

    Please login or register to see this attachment.

    I'm trying to keep mostly about 3 backups in order to save the room on USB (recovery) stick.

    Right now I just tried to delete one bakup, without success, then I made a new one. When the new backup was finished, and the gui refreshed, suddenly I saw the backup I tried to delete was gone.

     

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  • It's just one particular backup i can not delete...

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  • Hi ALL!

     

    currently i have 3 older backups, which i'm not allowed to delete...

    Please login or register to see this attachment.

     

    The 3 oldest backups give me the following response, when i try to delete one of them

     

    Please login or register to see this attachment.

     

    Anyone an idea what to do??

    Thanks in advance for any advice.

     

     

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  • @AutoFrank,

     

    ofcourse Frank, i've rebooted many time and tried to delete the backup(s) directly aft3er fresh reboot...

    as you can see in the picture, the backups are from march, june and august this year...

    First i couldn't delete only the oldest one, later also the second oldest and later the 3 oldest....

     

    Edited by Bodyart
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    Go to the "Recovery" tab and run "Checksum". If it says NOK you have an issue with your hardware dongle. If the test says OK, it might be only the individual backups that have been corrupted.

    There was an issue with some (special or international) characters in backup names several firmware versions ago,  I am not sure this is still relevant.

    You might read posts that tell you to plug the recovery drive in your PC and clean up... but I am not fond of that solution. It might make things worse. I'd contact support so they can remotely diagnose the problem (run a disk check program and clean up invalid files).

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  • Thanks @petergebruers for that idea.

     

    The checksum seems to be ok. I've just verified it, see below:

    I didn't use any diacritics in my devices, or scenes.

     

    Please login or register to see this attachment.

     

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  • @petergebruers,

     

    thanks Peter for your support anyway. B.t.w. i did try the checksum already earlier and it was OK all the time. I'm afraid I have to contact the Fibaro support then....

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