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Direct association set, associated device won't switch on


IndianaJonas

Question

Good morning everyone!

 

I have set up several rooms in the house with a thermostat and a wall plug directly associated, the thermostat controlling the wall plug. The thermostat is also controlled by a heating panel, but that's a different topic and works fine.

Yesterday one wall plug stopped communicating with the HC2, and the thermostat would not control it either, it was just always on and the room got rather warm!

I tried to remove the wall plug and add it again, and do the association again, everything seems fine, but the thermostat WILL NOT control the wall plug...

I am totally lost, I worked with this for several hours yesterday, tried factory reset on the thermostat and the wall plug, to no avail...

The only difference I can actually see is that one wall plug displays the serial no. and the other doesn't, see picture. Can this possibly affect my setup???

 

I am grateful for any help!

 

Kind regards,

Jonas

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