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Lost admin/superuser after upgrade to Fibaro ID


CaptR
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Question

Any more than me that lost admin/superuser connection to HCL? Sw version 4.120. Have an [User] account, no [Superuser]. Fibaro support do not answer my questions anymore,

 

Morgan

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Username in web GUI is case sensitive, so can you try to use first letter as a capital one?

 

Also I recommend to call them or to distributor in your country.

Edited by jakub.jezek
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  • My Fibaro ID is working on id.cloud.fibaro.com. But not on my  HCL. 

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    53 minutes ago, CaptR said:

    My Fibaro ID is working on id.cloud.fibaro.com. But not on my  HCL. 

    You know, that login to Fibaro ID and to your HCL are 2 different logins, right?

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    Same here. Suddenly lost acces through my admin account. Figuring out what changes happened. I'm on version 4.130.

    I think this is happening since earlier this week I was confronted with a new login procedure. Could that be causing this?

    Edited by bjbrink
    I now recall I've registered for Fibaro ID a few days ago. And now my admin access is lost. How can I reset my admin account?
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