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Fibaro Smoke Sensor 3.3 - false alarms


remcoploeg

Question

Hi,

 

In the middle of the night suddenly my Fibaro smokesensor v3.3 gave a firealarm (I see  also that the smoke alarm is breached in the HC2 for that sensor). So I went upstairs, but there was no smoke (also no smoke in the history of the sensor in the HC2). I removed the battery to sleep again. I have two questions:

 

- Why did the smoke alarm went off? There was no history of smoke in the sensor in HC2 (the graph was like the whole day). Any idea how I can troubleshoot this?

- Why did the other smoke sensor (gladly for now) didn't went off? 

 

This is the first time it happend and I have 12 Fibaro smoke sensors.... BTW I don't get any notification of a firealarm in the HC2 itself (glady I had a own virtual device) of other mobile devices from the standard interface of the HC2

 

thanks in advance,

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I found this thread after I had the exact same problem with the second of 5 fibaro smoke sensors. It kept happening last night, right after I went to bed. Seriously, WTF. Not the first time I have problems with fibaro products, and I see the exact same pattern in this thread as in other problem report threads -- first a couple of unhelpful official responses and then no responses, while the complains pile up from more and more people. I'm done. I'm going to have to cut my losses and move away from fibaro products -- there is no way I can recommend their products to anyone at this point, nor rely on them myself. Hopefully this post helps keep someone from wasting their money -- this gear is not cheap, and an unreliable smoke detector (with false alarms) presents an absolute danger of life because it teaches people to ignore smoke alarms. This is not acceptable.

 

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Had two false alarms this week. First one detected smoke and second one nothing, it just started the alarm.

Edited by Manuel Gysin
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Dear all,

 

I've exactly the same false alarm triggered by my Fibaro FGSD-002 Smoke Sensor, 3:30 AM and several times in the following days. WTF I'm fed up with Fibaro products. Except a very nice design, those equipments are just toys, no more.

 

When I bought those smoke sensors, I had to send it back for replacement because of a 2 days time battery drain. It worked fine for a couple of months and now I'm facing those false alarms.

 

I've also other devices such as motion sensors that doesn't work fine either (sometime, the detection level remains stuck...).

 

From now, I will never buy Fibaro anymore.

 

R.

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@Rajstopy

I feel you mate. All the smokesensors were the first to go. They are dangerous to trust and could possibly cause death. It dosent look like they care either, since the product continues to be sold.

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Bought 2 last year in October and one went off this afternoon as a false alarm.

 

The alarm is on the living room ceiling in the middle of the room.

 

The smoke detector is currently sitting on my desk as I type, yet it is still showing as detecting smoke. Deffo no smoke anywhere.

 

For a device thats supposed to save your life it does not fill me with confidence that it would go off at the right time.

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