Error 503 on first time installation

[marc1112 0]

Good evening everybody,

 

I am new to the Home Center 2. Before today I used a Raspi 3 with "Home Assistant" and I have quite a few z-wave devices, like the Fibaro Roller Shutter 2, Fibaro Motion Sensor and so on. Since the whole "Home Assistant" thing did not work out 100% with all z-wave devices (problems with Sensative Strips binary mode, Motion Sensor, z-wave USB stick crashes) and it is also pretty uncomfortable to configure, I decided to go the Fibaro Home Center 2 way. 

Since I am pretty impatient I ordered the Home Center 2 from Amazon prime-now same day and just got it delivered. 

After unpacking and connecting to the router I receive a "503 error - server unavailable". I rebooted everything and still the same. 

Things I tried:

- empty caches, using different browsers and computers
- recovery - even it should be on factory settings anyway

- disconnect a couple of minutes from power

- reboot Fritz!Box (using a 7590)

 

I spent now 3 hours and  I still have not seen any login screen. Very frustrating!

 

Oh yes, the leds: the right 3 ones are on, the "update available" is blinking.

 

Any ideas from someone beside sending it back to amazon? 

Regards, any help appreciated,

 

Marc

 

 

Edited October 23, 2017 by marc1112
typo

[Thomasn 77]

Just a thought. Is the Fibaro HC2 an European or an American version? Have you bought it from Amazon.org or .de?

[marc1112 0]

7 minutes ago, Thomasn said:

Just a thought. Is the Fibaro HC2 an European or an American version? Have you bought it from Amazon.org or .de?

 

I bought it from Amazon.de, so I guess its the european version (as it should be).

[Thomasn 77]

Just now, marc1112 said:

 

I bought it from Amazon.de, so I guess its the european version (as it should be).

OK. So it is not that!

[marc1112 0]

It is working now. 

 

I just let it sit. It seems that the system was performing an automatic update before first login. But I read nothing about anything like this in the documentation. It always said: power up the system and after 2 minutes login and then perform an update. Strange. Or just bad documentation.

 

Anyway, I am just updating now to the actual version and hopefully be able to add the first devices soon.

 

Thanks anyway :). 

[al98t 0]

So I’m having this same issue. Brand new out of the box. Powered it up. Three LED lights are on but I still get error 503. 

 

--EDITED For anyone else with this issue. It took about 2.5 hours for the controller to do its thing after first powerup. 

Edited October 27, 2017 by al98t

[AaronT 0]

I had this problem recently as well. There was nothing in the documentation to suggest it would be attempting an update so I spent half a day trying different browsers, rebooting, etc and came to the conclusion the unit must be faulty.

 

Eventually I walked away to do something else and returned a couple of hours later to be presented with the login screen.