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[X] SOLVED - AEOEZW074 (AEO_MULTISENS)


10der

Question

Hi! today I bought outdoors multisensor AEOEZW074 (AEO_MULTISENS)

 

it' doesn't work.

 

after including:
* motion sensor always show "never breached" - it doesn't work at all!

* lux sensor always show - 1000lux

* temperature - not correct

 

also no template  (Of course you are!)

device power via USB

 

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Edited by 10der
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11 answers to this question

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The topic has been moved from "

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" to "

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".

 

Temat został przeniesiony z "

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" do "

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".

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  • Please login or register to see this image.

     

    why I can't add parameters manually?

    where is 

    8we8KpFvcl.png

     

    according to

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     doc I should enable motion sensors  

    Parameter 4 [1 byte] = 1 //enable motion sensor

     

    but I can't add parameters manually - UI not provide this action at all.

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    Sometimes my HC2 does not show the *add parameter* in the advanced window. However, a restart can help. Sometimes even to refresh the browser window help.

     

    There seems to be a bug somewhere. Not all the time but sometimes when I program a scene in LUA, there can in the top of the lua-window be seen two buttons where I can chose to go back to block scenes or cancel lua editing. That is strange as I newer program in block scenes and cannot go back...?

     

    I am on the .150 software version (the latest stabile version).

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  • 57 minutes ago, Thomasn said:

    However, a restart can help. Sometimes even to refresh the browser window help.

     

    no luck

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    refreshed / login/logout / HC2 restared

     

    Seems we're at a stalemate.

     

     

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  • I have asked about lack manual parameters!

     

    here is support answer:

    as I can understand it's 1st line support :(

     

    @I.Srodka  @T.Konopka

    help. please...  I want only add manual parameters for Motion sensor enable.... 

     

     

    Waldemar Kin

    21 Dec 17

     

    Hello,

    I suppose that this device doesn’t have proper template.

    Please note that devices added without templates should still work with basic functions since templates give us only visual support for maintaining the device. This means that templates facilitate changing the parameters, however any other functionality should work without problems. To change a parameter, please go to device’s advanced settings and choose “Add Parameter” at the bottom of the page. All the information about parameters of a given device is in its manual.

    We can forward the template file to our Software Developers for a review to check if it can be added to Fibaro system within one of the next software updates. We are constantly working on adding templates to our system, but because of large number of such devices it can take some time. I have to ask for a little bit more patience.

    --
    Pozdrawiam,
    Regards,

    Waldemar Kin
    Technical Support Engineer

    Fibar Group S.A.
    ul. Lotnicza 1
    60-421 Poznań
    Poland

    Email: [email protected]
    Tel: +48 61 880 1000
    Web: www.fibaro.com

    NIP: 781 185 80 97
    KRS: 0000553265
    KZ: 1.063.850,00 PLN

     

     

    Edited by 10der
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    @10der, stop using exclamations points. Why are you yelling in the Internet?

    I checked the case, you sent the exact same content that you wrote in the original post. In summary: the device does not work and has no template. You did not indicate that you cannot add parameters, because the button in the advanced settings does not respond - and this is the issue. You did not clearly and comprehensibly state what the issue is that's why you received this answer.

     

    Nevertheless, thanks for indicating the issue. I have reported it to the dev team. Next time, please, make an effort and report the issue clearly and describe what seems not to work.

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  • Tomasz I am sorry.  I feel shabby about it. emotional hijacking :(

    sorry.

     

    so, about my request: I have attached screen without functionality to add manual parameters. Why support not understand me - idk

     

    @T.Konopka

    Edited by 10der
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    I own a ZW074 aka MultiSensor Gen5. If I recall correctly, this device has an "empty" template, which is confusing. So you first have to un-check "use template ..."  I included mine long ago.  I checked my parameters and I think the most important one is P5 = 2 (it has to do with reporting type "sensor" or "basic", I cannot remember). Mine is running latest firmware, which is 1.3.

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  • @petergebruers Thank you so much.

    it's work! now I can add parameters manually...

     

    Yay!

     

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    .

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    See, @10der ;) Simple description with enough information and there you go, the solution arrived :)

     

    Yes, you added the screen shot but you did not write anything about it - I suppose our engineer guessed that you mean that there is no template.

    Always remember to explain everything in detail about the issue you encounter. It is a lot easier for the team to come up with 3 possible explanations/solutions when we have a lot data then trying to guess what a user means. ;)

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