installer access

[jacethesparky 0]

OK i see in the latest update you can now use an installer access panel to allow installer to do remote work. tried setting up as per the instruction on the installer access panel. added new fibaro ID, logged in, and input  installer  email into the installer pane, comes up in red under neath must be a fibaro ID email, which it is as i created one already. No instruction anywhere, i thought this was pretty self explanatory but seems not to be so easy. what is the correct way and steps to do this/.

 

Many Thanks.

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[T.Konopka 8]

@jacethesparky , the installer access is available for our partners and their installers. Did you attend one of our trainings for installers? Note that the app may not be available for everyone yet. Our sales representatives responsible for installers in certain region are maintaining the list of installers with access.

[jacethesparky 0]

Yes i have. OK cool i will get in touch with Johnny Corry then. Australasian rep i work with.