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Question

Posted

Hi,

 

My Fibaro Wall Plug (FGWPF-102 ZW5 v3.2) is acting weird lately (it worked fine before).

Everything is working fine (I can switch it on and off from Domoticz as well as with the 'B'-button) as long as I don't plug in a device.

If I do plug in a device (I tried several different devices all with the same result) then the LED ring changes from White -> Blue -> Green -> Yellow -> Red -> Magenta and it then switches off as if it is consuming a lot of power (which it isn't).

In the attached video I show it while trying to load my telephone.

I already tried resetting the Wall Plug but that didn't help.

 

Question: Is the Wall Plug broken or am I missing something here?

 

Thanks in advance for your answer!

5 answers to this question

Recommended Posts

  • 0
Posted

It feels like yours is broken. Where did you purchase the plugg ? The distribution is done by Fibaro Benelux in Rotterdam but you have to go to your dealer first I think

  • 0
Posted

Have you tried plugging the WP to another socket?

  • 0
  • Inquirer
  • Posted

    @SpaceCompany Have to look up where I bought the WP. It is just over a year old, so with 2 years of warranty it shouldn't be a problem to get a new one (but I had to make shure it is broken first).

    @A.Smolinski Yes I've tried several different socket on different groups.

     

    • 0
    Posted

    Then I'm afraid you'd have to contact our support as it may need replacement.

    • 0
  • Inquirer
  • Posted

    The Wall Plug was broken and I got a refund from the web shop (not a new one because the web shop doesn't exist anymore) so I can order a new one somewhere else.

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