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inclusion process with HC2 failed


emielw
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Question

Hi,

 

I'am new to the Fibaro community so first of all: hi!  :)

 

I’m having problems with pairing my shutter FGR222 to Fibaro home center.
I already searched for similar problems, but no solutions yet. Hopefully you can help me.

When I put my HC2 in learning mode and press the “B-button” for three times nothing is happening.

 

What I tried:
Switch connected to the s1 input pressed for three times -à nothing happens

Only connect supply voltage and press B-button for three times à nothing happens

 

I bought this device second hand so it could be the device is broken. Is there  a way to check this?

Some additional information:

Home Center is next to the FGR222, so it’s in range. (I can connect to  a motion sensor)

When I press the B-button longer à first I get a blue light, after a few seconds it gets green. No other colors after that.

 

According the manual it should reach other colors.

 

Hopefully someone can help me. Thank you in advance.

 

Emiel

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Try resetting the device. if that won't help, try first removing it from your HC (without adding it first) and then try to add it.

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