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[SOLVED]Harmony Hub Plugin for HC2


asmith40444@gmail.com
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Hi - Brand new to this. I have an HC2 and Harmony Hub. Both were working well until recently where connection was lost. I factory reset the Harmony and attempted a reload of the Harmony Hub Plugin.

 

The plugin loads and i am able to get the Harmony Pin. On copying and saving it to the HC2 i get the message "Undefined error" Further attempts also fail.

 

Has anyone had this problem and is there a solutioin?

 

Cheers

Andrew

 

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Same issue here, used to work flawlessly but stopped working on tuesday. Tried to reset the password, reboot of the HC2 and the Harmony Hub, reinstall of the plugin, nothing seems to work.

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Answer from support:

 
 
  29 Jun 18
 

Hello,

There is a problem with compatibility with the Logitech plugin since the last upgrade of Harmony.

Our developers are already on the issue.

I apologize for the inconvenience


Pozdrawiam / Best regards 
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7 hours ago, Brunanchon said:

Answer from support:

 
 
  29 Jun 18
 

Hello,

There is a problem with compatibility with the Logitech plugin since the last upgrade of Harmony.

Our developers are already on the issue.

I apologize for the inconvenience


Pozdrawiam / Best regards 

thnx for info

Will there be a fix in the new 4.503 Version?

Current beta does not fix the problem.

 

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Hello,

I bought an Harmony Elite remote controller.Yesterday I configured and I still have the issue you reported. Anything shall I do to overcome it? Thanks a lot

Undefined error. Please generate a new Pin Code in the „Advanced” tab and press the „Save” button.
 
 
Edited by dancar
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Did you generate Pin Code correctly? I mean your harmony account OK?

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5 hours ago, cag014 said:

Did you generate Pin Code correctly? I mean your harmony account OK?

Yep, My account is ok (connected via Google account). And the PIN is correctly generated. I'm running 4.560 SW.

I tried several time, always the same error. 

The remote controller is working fine, with all activities and device I configured. Sad when I saw it not working with my Fibaro.

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