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I can not access the system with my username and password


Toni
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I can not access the system with my username and password, I have purchased an HCL from a user that has moved to HC2, I am correctly registered in fibaro, but when I start the system, I enter admin / admin and the configure button appears, so I put my Fibaro ID and does not let me access, or from pc, mobile or tablet, I have written to fibaro support, but do not respond.
I have changed passwords, but the problem persists
 

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  • must have deleted from your account, since the system has allowed me to register using the serial number and mac address of the device

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  • Inquirer
  • en efecto, puedo acceder a esta pantalla, pero cuando ingreso desde la aplicación, accedo a admin / admin, luego aparece el botón "configurar" y cuando me autentico allí es donde no me deja hacer nada

     

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    and this is what happens when trying to access the wizard

     

     

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    Edited by Toni
    incorrect
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