Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,

 

as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.

 

As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!

 

Regards,

Smart Home Forum by FIBARO Team


  • 0

Snapshot by mail (Hikvision ip camera)


kevin
 Share

Question

Hello,

 

I want that my HC2 sends a snapshot to me by mail from my Hikvision DS-2DE4A220IW-DE.

I see the video of my Hikvision in my HC2 and the app, but snapshots still not working ;(. I have created the LUA scene SendPhotoToUser to my user ID 2. 

 

JPG path: Streaming/channels/1/picture

MJPG stream path: Streaming/channels/102/Preview

 

There should be something wrong with the JPG path, so I have contacted Hikvision for the path url's of Hikvision camera's. (See attachment for document).

The document shows that Snapshot using HTTP URL should be;

http://<IP address of IPC>:<HTTP port>/Streaming/channels/1/picture.  

(NOTE: If the HTTP port of the device is still 80 (default), then “:<HTTP port>” is not required.)

 

So for me it's: 

Please login or register to see this link.

 this works in the browser but not in the HC2. I tried with HTTP port and without the port, and with and without http:// and the beginning.

 

Who could help me out with this? :-D

 

Kevin

 

 

Please login or register to see this attachment.

 

 

 

Please login or register to see this attachment.

 

Link to comment
Share on other sites

15 answers to this question

Recommended Posts

  • 0

I'm having the same problem - HC2 fails to send a snapshot via mail. Other cams are OK.

Using a Hikvision DS-2CD1043G0-I

Firmware - V5.5.53 build 180929

Using Net HDD NAS storage.

 

Quite sure the paths are OK as the HC2 is displaying the live stream. 

Fibaro mobile IOS app picks up the live stream ok.

Browser displays the jpg path as a still image - i.e snapshot.

Browser also displays mjpg path as a live stream.

 

The paths below in full are;

JPG - /Streaming/channels/1/picture

MJPG - /Streaming/channels/102/httpPreview

 

Please login or register to see this attachment.

 

Any Suggestions?

Thanks...

Please login or register to see this image.

Edited by bluey_goat
Link to comment
Share on other sites

  • 0

Hi Kevin,

I have a theory about this function not working unless there is local sd card storage inside the camera.

My camera has no micro-SD card slot in it.

 

Does yours?

Link to comment
Share on other sites

  • 0
  • Inquirer
  • I had to check it but yes it does. I need to disassemble the whole camera to access the sd card slot. I also have an other Hikvision camera, I need to check if this one has a sd card slot. Maybe I can do it today, but first it needs to stop raining.

    Link to comment
    Share on other sites

    • 0
  • Inquirer
  • Hi @morpheus75

     

    I inster the LUA line by using the collom on the left side, go to the camera, select sendPhotoToUser

    and user ID 2, but no photo in my mail(also not in spam)

     

    I use these paths:

    JPG path: Streaming/channels/1/picture

    MJPG stream path: Streaming/channels/102/Preview

    Link to comment
    Share on other sites

    • 0
    2 minutes ago, kevin said:

    Hi @morpheus75

     

    I inster the LUA line by using the collom on the left side, go to the camera, select sendPhotoToUser

    and user ID 2, but no photo in my mail(also not in spam)

     

    I use these paths:

    JPG path: Streaming/channels/1/picture

    MJPG stream path: Streaming/channels/102/Preview

     

    i have just checked my settings and this is what i use:

     

    JPEG - Streaming/channels/1/picture

    MJPEG - Streaming/channels/102/httppreview

     

    ive never had it fail on me.

     

     

    Link to comment
    Share on other sites

    • 0
  • Inquirer
  • Sadly that doesn't work either for me.  I have 2 Hikvision camera and both aren't working. I changed the MJPEG path to the one you use and restarted everything after that because sometimes that helps. But no, still no mail. 

     

    As camera model I use "Other Model"

     

    I don't have to do anything in the camera UI right?

    Edited by kevin
    Link to comment
    Share on other sites

    • 0

    have a look at these 2 youtube videos

     

     

     

     

     

    first video goes through the setup and URL's and teh 2nd video talks about the change in encryption of the newer hikvision cameras

    thats how i setup mine and all my clients

     

    hope this helps...

    Link to comment
    Share on other sites

    • 0
  • Inquirer
  • I know these videos, I have used these to get video of the camera’s in Fibaro.

     

    I don’t use a Hikvision NVR but a Synology NAS, makes that a difference?

    Link to comment
    Share on other sites

    • 0

    The nvr doesnt make a difference.

    At the moment in cannot think of another reason why it wouldn't work?

    Will update once I do.

    Link to comment
    Share on other sites

    • 0

    I am having the same problems with my new Annke (subbrand of Hikvision) 4K camera's.
    I bought 4 of these standalone IP camera's.
    I now have 3 installed and from those 3 one won't send the screenshot.
    The other two work fine, everything is setup the same in HC2.
    It started working after a few days for one evening, but stopped again the next day.
    The interface just shows the image, I think somehow Fibaro blocks the screenshots for some reason.
    Maybe because the screenshots are too big? I think they are over 1 MB.

    Everything else on the camera just works great, When I enter the URL in IE it will show the screenshot fine.
    The other two that do work are exactly the same, I even loaded the config from the other camera's into the one that doesn't work. Just changed the name after that but still won't send the screenshot.
    These screenshots are used for security when the alarm I made in the HC2 goes off, so it is very important for this to work.

     

    Anybody find any solution?

    Link to comment
    Share on other sites

    • 0

    And another problem I fixed by bypassing the Fibaro services. 
    Used my php server to create php files that download the screenshots from the camera, send them as attachment to my pushover account and to my e-mail. 
    The php files are called using a VD and all scenes press the buttons when required to set things in motion. 

    Link to comment
    Share on other sites

    • -1

    hi

     

    fibaro:call(ID, "sendPhotoToUser", "2")

     

    this should work for any camera.

    i have various different model of hikvision ip cameras and every one of them is sending me a photo to my email

    substitute 'ID' with ID of your camera

    '2' is the email ID of the superuser

    thanks

     

     

    PS none of my cameras have an SD installed

    Edited by morpheus75
    Link to comment
    Share on other sites

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Guest
    Answer this question...

    ×   Pasted as rich text.   Paste as plain text instead

      Only 75 emoji are allowed.

    ×   Your link has been automatically embedded.   Display as a link instead

    ×   Your previous content has been restored.   Clear editor

    ×   You cannot paste images directly. Upload or insert images from URL.

     Share

    ×
    ×
    • Create New...