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  • 1

devices not visible in app or not accessed


Ron Fibaro

Question

I installed the new app looks fine, however the HUI interface is not available, next the other brand thermostats are not visible and EDIMAX IC7100IC is not visible.

Wil these devices available in next updates???

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On 1/21/2019 at 10:51 PM, Ron Fibaro said:

I installed the new app looks fine, however the HUI interface is not available, next the other brand thermostats are not visible and EDIMAX IC7100IC is not visible.

Wil these devices available in next updates???

Also applies to other devices... I can’t access my garage door opener in the new app... and I cannot define what kind of category it belongs in either (a suggested solution in another thread)... 

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Hi 

I have similar issue : some Hue devices are detected in the webapp but not in the iphone app; 

I do have the correct rights and devices are not hidden;

I logged out and in of the app; still same issue

Anyone knows how to solve that ?

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