Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,

 

as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.

 

As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!

 

Regards,

Smart Home Forum by FIBARO Team


  • 3

New echo dot not working


Milan Takacs

Question

Just bought an EchoDot. It is working fine, but not with Fibaro.

Fibaro Smart Home Skill successfully added and linked. After that Alexa starts the discovery, but nothing found.

HC2 with 4.530

 

Any idea?

Link to comment
Share on other sites

9 answers to this question

Recommended Posts

  • 0
  • Inquirer
  • Got it. 

     

    The problem was:

    Alexa integration need the HC2 administrator user to link the accounts.

     

    Link to comment
    Share on other sites

    • 0
  • Inquirer
  • 1 hour ago, Kage said:

    try to restart the echodot and then discovery again

    Not working... 0 device found...

    Link to comment
    Share on other sites

    • 0

    Same problem here

    32.244.144.107 is one of the Amazon servers, how can skill find devices if locked out? as you can see in attachement.
     

     

    Please login or register to see this image.

    Fibaro System

     
     
    user_icon.png
     

    Suspicious Login Attempts Prevented

    We noticed 5 failed login attempts to your xxxxxxxx that seemed suspicious.
    For your security, the following IP address: 34.244.144.107 has been locked for 30 minutes.

     
     
     

    ©2018. FIBAR GROUP. All rights reserved

    Please login or register to see this link.

     
     

    Please login or register to see this link.

    Please login or register to see this link.

    Please login or register to see this link.

    Please login or register to see this link.

    This is the answer
    smart-home-technologies.png
     
    Case Notification for #168436
     
    Unable to find any devices
    Status: Pending          Agent: Tomasz Kanigowski
     
    We're always looking to improve!
    Please rate the quality of support you are receiving today:


     

    Please login or register to see this link.

    Please login or register to see this link.

    Please login or register to see this link.

    Please login or register to see this link.

    Please login or register to see this link.

     
     
    Tomasz Kanigowski 17 Apr 19
     

    Hello,

    From what i saw now you have 4.540 version of the software. We had some issues related to this and alexa app.

    We will investigate on this, I have already forwarded it to our engineers. I’m very sorry for the inconvenience it caused but I have to ask you for a little more patience.

    I am sorry for your inconvenience.

    Should you have any further questions, I’d love to help.







    Pozdrawiam/Kind regards,

    Tomasz Kanigowski
    Tech Support

    [email protected]
    +48 618 801 000
    +44 845 154 2852
    +33 970 733 545


    smart-home-system.png

    Fibar Group S.A.
    HQ: ul. Lotnicza 1, 60-421 Poznan / OFFICE: ul. Serdeczna 3, 62-081 Wysogotowo
    TAX no.: PL7811858097 / BDO no.: 000008175
    REGON/Polish National Business Reg, no.: 301595664 / Share capital: 1 182 100 PLN
    KRS (reg. no): 0000553265, Regional Court of Poznan Nowe Miasto and Wilda in Poznan,
    VIII Commercial Division of the National Court Register

     



     
     
     
     
       
     
     
     
     
     
     
       
     
     
     
     
     
     
       
     
     
     
     
     
       
     
     
    Link to comment
    Share on other sites

    • 0

    Already great - Fibaro fixes a problem in the firmware, but at the same time, two new problems with a - so is nothing in the long run, dear Fibaro Team

    Link to comment
    Share on other sites

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Guest
    Answer this question...

    ×   Pasted as rich text.   Paste as plain text instead

      Only 75 emoji are allowed.

    ×   Your link has been automatically embedded.   Display as a link instead

    ×   Your previous content has been restored.   Clear editor

    ×   You cannot paste images directly. Upload or insert images from URL.

    ×
    ×
    • Create New...