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Philips tv plug-in hc2 ip error


dennisvw

Question

Hello,

 

I have Some issues with connecting a philips tv to Fibaro hc2.

 

tv type 65oled903, latest software on hc2.

 

If I search for tv in the philips plugin the philips tv displayed after refresh. IP address is matching with tv.

 

if I click save an pair following error is displayed “checkInternetConnectionOrIpAddress“

 

I tried re-install the plugin, only type IP address from tv etc however nothing helps

 

anyone a solution for this issue?

 

thanks Dennis 

 

 

Edited by dennisvw
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@dennisvw  I had similar problem with another model of Philips TV - the new one bought in late 2018.

 

I reported this to Fibaro help desk. I received an answer that newest models may not be compatible with the offered plugin.

 

 

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Standard all plugins old.
Satel is an old plugin and not everything works.
Samsung is old and does not work with newer models.
Now I see that and Philips TV ...

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  • Inquirer
  • On 3/20/2019 at 6:03 PM, gucio1234 said:

    @dennisvw  I had similar problem with another model of Philips TV - the new one bought in late 2018.

     

    I reported this to Fibaro help desk. I received an answer that newest models may not be compatible with the offered plugin.

     

     



    thanks, lets hope to come soon with a new plugin

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    Oh, this is not good. I have a 2018 model, it is recognized on the network but when clicking pair, the same message appears. I don't know how premium is Fibaro among the other solutions but based on what I read it's among the bests. Premium product needs premium support. I hope this issue will be solved soon, I also report it to helpdesk. This was one reason I bought Homecenter 2.

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    Mam philips 65oled804 i ten sam problem ?  Zgłosiłem do Fibaro - pani z obsługi powiedziała, że inżynierowie pracują nad update wtyczki. Pytanie tylko kiedy to nastąpi?

    Wydałem sporo pieniędzy na system i liczyłbym na szybszą reakcję ze strony Fibaro...

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    Dalej nie działa - tez mam błąd przy parowaniu i18n_checkInternetConnectionOrIpAddress

    W HC3 to widzę niewiele działa.......

    Widzę ze FIBARO ma wyrąbane generalnie

    grunt to chwalić się na stronach jakie to się ma zajebiste integracje i mieć wszystko zrobione na sztukę i nie działające - dokumentacji żadnej, support porażka - odpowiedzi po kilku dniach w stylu "powinno działać" - masakra

     

    Edited by p4cman
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    Ja pisałem o tym 2 lata temu i nadal nic nie zrobili w tym temacie. Szczerze? Odradzam każdemu z kim rozmawiam na temat Fibaro. Marketing na FB mają może i dobry ale tylko to!

    Support i aktualizacja wtyczek to jakaś porażka... Po co mi system który działa ze starym Philipsem z 2012y? Ż.e.n.a.d.a.

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