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I"m new to fibaro i have installed and created the main Fibaro user  account and succefully registred my fibaro HCL . I can acces it from my computer with no problem but from  the phone via mobile app .. i cannot acces and i get the image attached refusing the acces

even if i have enables remote access... and tryin  to connect from the main account remotely the app is not accepoting me it say" ask for permission from the home administrator 


why he's asking for home administrator as i'm trying to connect user the home main credentials 

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Log into your HC as an admin (superuser) and give user permissions to devices, scenes and heat panels you want to control.


You can find it in Configuration -> Access control (2nd from top in EN localization).

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