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satimis

Fail to download files on AntiClimate DEC53313102E

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Hi all,

 

Ambi Climate 2, new device (just received)
Mobile Phone - tried both Samsung Galaxy S6+ and Samsung Galaxy S9+
WiFi connection to phones - SSID

 

I followed below document to setup the device;
Ambi Climate User Guide
http://static.ambiclimate.com/user_guide/UserGuide.pdf

 

Steps went through without problem until detecting WiFi.  It was very difficult to find;
AntiClimate DEC53313102E

 

I have to push a pin to the small hole several times before I could detect it.  Once detected it showed;
AntiClimate DEC53313102E
Internet may not be available

 

I have to try multiple times before I can get it connected without the warning.  

 

But even connected, I couldn't finish download all files.  The progress bar indicated moving until coming to finish (the end).  Then it popup "tried again".  Even having tried multiple times still failed.

 

Pleas help.  Thanks in advance.

 

Regards
satimis

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