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HC2 - Missing Serial Number & 503 Error after Upgrade


Nutty63
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Question

ISSUE 1

 

My Fibaro HC2 no longer has a Serial Number displayed in Recovery Mode, Configuration Tab and in the Fibaro Finder Home Center app.

 

Obviously I know what it is, as its on the label underneath, but is there anyway I can re-enter it? - Step by Step if possible???

Perhaps that's why its not getting detected in the cloud for remote access too...?

 

ISSUE 2

EVERY time I attempt to update the software from v4.180 to v4.530, I get the same 503 Error at the end and if I click Refresh, the error re-appears. If I choose Restart Services, it reboots the HC2 and does not complete the upgrade, still on the same version 4.180.

 

It appears to be stuck in a Loop!! Any suggestions??

 

So frustrating....

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Edited by Nutty63
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Guys, did you have any updates on the above issues you have encountered?  Me and my friend encountered same issues!!  

 

Jurgen

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make a support request to Fibaro??

//Sjakie

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Try starting (reboot) and then updating your HC2 without the recovery stick.
4.18 is a very old fw and 4.5XX is a completely reworked version where the recovery stick is no longer used (it caused so many problems).
You now make backups to the "cloud" or you can save them locally on your PC.

 

An alternative is to do a recovery (without recovery stick) and then put everything in again.

Unfortunately, you can not use your backup from 4.18 with version 4.5XX, so it is best to save your scenes etc. to your computer and then copy them back.

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Thank you @RH_Dreambox.  May I ask you one more question?  I am thinking of buying HC3.  Do you own such module?  If yes how did you find it?  

 

REgards

Jurgen

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Hi @Jurgen Badun , well I have had an HC3 for a while now and that has replaced both my old HC2.
As a controller, I think it is a fast and nice machine. What is lacking is the software, which even after 18 months does not support the promised protocols for 433 MHz and Zigbee.
There are also some annoying beauty flaws in the interface that I hope they fix soon. In addition, it is not possible to configure the international units such as air velocity in m/s and air pressure in hPa.

But if you can ignore these shortcomings, I still think you will be happy with an HC3.
If you write your own scenes in LUA, there is a lot that will be new in HC3, you can not copy your scenes straight off. 
 

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@Jurgen Badun,

If you are happy with HC2 just wait till Fibaro has the 433 Mhz and Zigbee working others your HC2 = almost HC3!

//Sjakie

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I'm not sure anymore, but I think version 4.180 still needs the recovery stick.

But maybe I'm wrong

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