Climate Zone adding issue

[envie 2]

Hi.

 

 

Im having issues with adding a climate zone. The Add zone is greyed out and i have 6/7 zones added.

Tried unlearning and adding the thermostat again. Resetting hub etc. Anyone got a clue how i fix this?

Also got the same problem when deleting a Zone i could not add it again.

 

Thank you.

[envie 2]

bump

[Flash 100]

Hi @envie

Are you logged in locally and as an admin user??

[envie 2]

Hi. Im doing it from home.fibaro.com on a customers hub. But on another network but im the only admin user atm.

[Flash 100]

Hi @envie,

Just logged on

Please login or register to see this link.

Used the same cloud login as the admin account on the HC3.

Then I have no restrictions on the climate zones (adding and deleting works perfectly)

But if a use an "user" cloud login, I cannot do anything in the climate zone.

Does did make any sense?

 

[envie 2]

Hi.

 

Did the same thing as you, but i dont get an option to add a climate zone still. I dont understand why this is happening.

[Flash 100]

3 hours ago, envie said:

but i dont get an option to add a climate zone still.

 

I think the best thing to do is contact support about this issue.

[AlexPeret 1]

I've got exactly the same issue on my HC3 ( firmware 5.050.13 )

Did the support resolve it ?

[sinbor 1]

I have the exact same issue with HC3 5.50.13 fw.

I am logging in with local IP, and either if I login with local/ cloud ID account to local IP I can not add/edit climate zones.

I am familiar with the limited changes on cloud id admin webpage, therfore I always use the local IP login.

 

Anyone manage to sort this issue?

 

[DirkAll 1]

Antoine a solution? I have the same problem

[Bill0k 1]

Same issue here with HC3. Add Zone greyed out in Climate configuration. No zones added.

HC3 fw 5.130.45.

 

Any ideas anyone?

[Bill0k 1]

That was me being stupid. To be able to add Climate Zone you need to have thermostats. Either physical or virtual devices made up of temp. sensor and a switch/valve/actuator.

Only then can zone be created. One per Thermostat.

[Corceiro 3]

On 11/12/2022 at 2:47 PM, Bill0k said:

That was me being stupid. To be able to add Climate Zone you need to have thermostats. Either physical or virtual devices made up of temp. sensor and a switch/valve/actuator.

Only then can zone be created. One per Thermostat.

Great! How can I create a "virtual" thermostat on HC3? I have temperature sensor on each of my rooms and a Fibaro Smart Implant controlling my boiler, but I can't still add zones...

EDIT: never mind... already found the answer (but can't find a way to delete my comment... sorry)...

Edited May 13, 2023 by Corceiro
Found the answer