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AeonLabs HEM gen 5 and TKB Home TZ79


ma058179

Question

Good day,
within my HC2 I have an Aeon Labs Home Energy Meter gen 5 and I have recently added a TKB Home TZ79 switch module with power meter. After the addition of TZ79, Aeon Labs stopped the HEM gen. 5 Report Consumption, Volts and Amps. TZ79 reports only consumption, but completely meaningless values. Sample status below.
I tried everything:
- restore from backup before adding TZ79
- remove and add TZ79,
- remove and add HEM

None of this helped, thank you in advance for your help

Martin Rubes

 

Printscreen HEM gen. 5 - Current consumption was 2 KW, reported 0

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/monthly_2020_08/AeonLabs_meter.PNG.9d69843e86a5110a548dd88e422cd642.PNG" />

 

Printscreen TZ79

TKB_home.PNG.e9e3485a07876b32db7c5050f76c5727.PNG

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please share the trace with Fibaro support. it help fibaro devs fix issues if exists

thank you!

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