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HC2 update issues


Matheus

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Hello to all colleagues at the Forum! I'm Matheus from Brazil, maybe this is not the correct place for the post, and I apologize for that, but it is the only one that my user has permission ...
I have a big problem related to my HC2, I hope that some of the friends can help me!

It was unused for a while, and since I was unable to access it over the network, I ended up using recovery to reset the settings and leave it on DHCP.

The problem is that her firmware version has returned to 1.038. The central offers the update to version 1.040, which is successful, and I can perform the backup saved for version 1.047, and it ends there.

I can’t update it anymore, the control panel doesn’t offer me the option to update, it even offers very few features in the settings tabs, especially.

And I can't perform other backups that I have, from newer versions, when I try to restore the backups, there is an "error 3", or "error 4".

 

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