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I created an extra user for my HC2, but the user van only control with the mobil app when on the network from the HC2 but not out of the house (4G)


What did I do wrong?

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15 hours ago, Izo said:

I created an extra user for my HC2


Hi @Izo.

Did you create this user in HC2 or a FibaroId?


What I did, Is created for every user a fibaro ID. With there personal email adres.

Added this ID to the users on the FibaroID website where the HC is registred.

Then I used the synchronize button in the HC in the User tab.

After synchronizing you can set the acces rights for the devices in the HC.


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