Aeotec Garagedoor opener

[Ole 14]

Hi all!

 

I just installed an Aeotec Garaedoor opener and it works fine in the web-interface. But it doesn't show up in the Home Center app. Any ideas?

 

Thanks in advance!

 

 

[Flash 100]

46 minutes ago, Ole said:

But it doesn't show up in the Home Center app. Any ideas?

 

Did you add it under Settings-> Acces->User

[Ole 14]

1 hour ago, Flash said:

 

Did you add it under Settings-> Acces->User

Thanks for the reply. Not sure what you mean? All my other devices are in Home Center app, just not this one.

[Flash 100]

38 minutes ago, Ole said:

Not sure what you mean? All my other devices are in Home Center app, just not this one

every new device you have to add to users acces, otherwise it will not pop-up in the app

Tried to upload some pictures but the Forum gives an error ?

 

[Ole 14]

8 minutes ago, Flash said:

every new device you have to add to users acces, otherwise it will not pop-up in the app

Tried to upload some pictures but the Forum gives an error ?

 

Sorry if I seem hard of understanding. Its just that the device shows up in the old Fibaro for iPhone app, just not in the new Home Center app. And I can't find anywhere in the app or web interface where I can add devices to give access.

[Flash 100]

17 minutes ago, Ole said:

Sorry if I seem hard of understanding.

 Or maybe I misunderstand ?

 

I assume you have an HC2 according you're signature.

In the HC2 manual there is an section "configuration"

 

This says.

The Access Control window allows you to manage the accounts of the users of your Home Center 2. It allows you to grant/block access to the devices, scenes and system settings. From the Access Control it is also possible to grant/block access using the hotel mode for a given mobile application or set a period for reporting GPS locations from a certain mobile device. Also, the Access Control gives an option to define mobile devices which will receive Push Notifications.

 

Is the same user active on the old and the new app??

 

 

[Ole 14]

8 minutes ago, Flash said:

 Or maybe I misunderstand ?

 

I assume you have an HC2 according you're signature.

In the HC2 manual there is an section "configuration"

 

This says.

The Access Control window allows you to manage the accounts of the users of your Home Center 2. It allows you to grant/block access to the devices, scenes and system settings. From the Access Control it is also possible to grant/block access using the hotel mode for a given mobile application or set a period for reporting GPS locations from a certain mobile device. Also, the Access Control gives an option to define mobile devices which will receive Push Notifications.

 

Is the same user active on the old and the new app??

 

 

Yes, same user.

[Flash 100]

Just now, Ole said:

Yes, same user.

 

Maybe same problem like here.

 

 

[Ole 14]

1 hour ago, Flash said:

 

Maybe same problem like here.

 

 

Thanks! That's probably it.