Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,

 

as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.

 

As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!

 

Regards,

Smart Home Forum by FIBARO Team


  • 0

HC3 backup and restore


Mateo
 Share

Question

Hello Community,

 

Quick question, hope you could help :)

After trying a QA for managing my lights, it looks like the HC3 didn't like it. Don't know why but the code has put some mess.

HC3 keeps restarting, then going in automated repair with, truly, 2 sources (A & B) of the same issue but with two different OS version...

It finally restart but reboots again after a few seconds.

No trace in logs of an issue.

 

I'm turning in round.

My question, if i do a factory reset and then reconnect my account to the box, will i see my former cloud backups and be in a position to restore a "c" version ? (older)?

thanks in advance for your answers,

getting mad.

 

br

mathias

 

 

 

 

Link to comment
Share on other sites

1 answer to this question

Recommended Posts

  • 0

normally, after a factory reset you can restore a backup

if not only fibaro support can make the cloud restore happen

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...