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  • 0

Anyone get Fibaro Intercom to work in Australia


Innervations

Question

Every function works well on the Fibaro intercom EXCEPT audio during live video calls. The sound is garbled and very low volume. Surprisingly video is good. It is the audio on both ends as well, the intercom but also the ipad or iphone - audio transmission either way is garbled. 

 

I am thinking potential problem with going to the Fibaro server in Poland and back to Australia? Anyone in Australia get this intercom working properly?  

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I am in Australia and have audio problems too. similar to yours except the video crashes also. on the web portal the video stream is excellent and stable.

 

did you find a solution?

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  • No solution as yet. Went back and forth with Fibaro tech support for around 8 weeks then they said send the intercom back. It has been over 20 weeks now and still not fixed :-(

     

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    I don’t think it’s a hardware issue because the quality of the stream is excellent on the web page in HD.
     

    It’s very disappointing 

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