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Smart Implant upgrade to 5.2 on HC3 failing


Guest Andrew Riley

Question

Guest Andrew Riley

Hi Team 

 

First time posting for some help. 


Trying to update the Smart Implant from 5.1 to 5.2 (per the device update page) on my new HC3. 

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I've tried multiple times now and get the following. 

[04.07.2021] [20:03:57] [TRACE] [ZWAVE]: ID 98: OK. The device will initiate the firmware update of the target specified in the meta data.
[04.07.2021] [20:03:58] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:00] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:02] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:04] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:05] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:07] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:16] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:24] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:24] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:24] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:26] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:28] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:30] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:32] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:35] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:37] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:04:39] [TRACE] [ZWAVE]: ID 98: Application rejected request
[04.07.2021] [20:05:57] [TRACE] [ZWAVE]: ID 98: The device was unable to receive the requested firmware data.

 

Any suggestions? 

Thanks
Andrew

 

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4 answers to this question

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I think your answer is here: 

 

On 4/6/2021 at 1:44 PM, m.roszak said:

Devices needs to be included non-securely to make it work.

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On 7/4/2021 at 1:42 PM, SmartHomeEddy said:

I think your answer is here: 

 

Hello, 

 

Im facing same issue. 2 of my 3 implants was added securely. Any idea how to remove that secure connection?

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I was having the same problem with a Walli Switch it was on version 5.1 then when trying to update to 5.2 it said:

>> ID 44: OK. The device will initiate the firmware update of the target specified in the meta data.

 

Then waiting for a while

 

>>ID 44: The device was unable to receive the requested firmware data.

 

It had been added with security. So just removing it, then re-adding it standard (i.e. without security), this allows for the update.

 

It would be nice if this is explained in some way in a prompt from the Fibaro HC3 interface... I mean, it can see that the device is using security, so it should warn somehow

 

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