Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,


as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.


As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!



Smart Home Forum by FIBARO Team

HC2 home centre 2 NO LAN connection maybe static IP unreachable


Recommended Posts

Hello All,


I will try and give as much information as possible as i am completely stuck and the support team have just asked me to send unit in for repair. Just want to explore that i am not missing anything obvious first to try. 


So my HC2 is stuck with just the first LED lit and no others, even when i do the recovery process just the first LED and recovery LED are lit not the LAN. 

Whilst booting the lights on the RJ45 socket do light up and flash, until about 5 seconds before boot up finished, then they go out. 


"Fibaro Finder" is unable to locate it.

When i do a network scan it does not appear. 


Have changed the patch lead to rule that out. 


Have tried direct PC (Windows 10) to home centre, both through normal boot and recovery boot up. 


I changed the PC IP to and also tried changing it to with gateway of and retrospectively. 


Still no connection to HC2. 

without obtaining a connection I unable to change the HC2 to DHCP. The test light for IP does suggest it's in static mode. 


Any suggestions before i send the unit off??????



Please login or register to see this attachment.

Please login or register to see this attachment.

Link to comment
Share on other sites

Hi @marxle ,


I had same problem and I solve it by replacing motherboard which my friend help me to find second hand. Maybe just replacing motherboard battery can help, but all this requires you to open it and slide motherboard out completely being careful with LED, buttons and antenna wiring. Of course this action voids any warranty if still active.


Other solution is to send it to Fibaro for service.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...