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Question
Patrik.Majdan 0
Hello,
I have HC3 with 5.080.9 build installed. I want to integrate my Nice Spin device (model SNA20) with Nice OXIBD and ON3EBD remote controller. Remote controller is working good. I have tried to add a new Nice device in my environment, selected "Authorization with the device using remote controller" method, clicked on "Auto detection" button, pressed button on my remote controller twice, gate was opening then of course stopped. Everything looked fine. But nothing happend in HC3 and I have got only message "Error, protocol not detected. Please try again." I have tried the other 2 pairing method options but I have got the same result. I can't see anything in my logs.
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/monthly_2021_08/image.png.b253f94c9bdd517da4ed9cfa2254f2d8.png" />Could you please help me? I don't know if I need to do something with my Nice device first (like put it in some "learning" mode or something like that).
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