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Heltun High Load Switch HE-HLS01 is no longer supported by the Fibaro HC3 on version 5.080.20


neco

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Hello!

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I would like to notify that the relay-thermostat Heltun High Load Switch HE-HLS01 is no longer supported by the Fibaro HC3 controller.
I checked it on firmware version 5.080.20, the device is added only as sensors.
There is no way to control the relay.
 When added as a thermostat, the thermostat is also not among the devices.
 
Could you please, see attachments.
 
Everything worked fine on version 5.070.
 
I beg you to understand the situation and suggest how I can solve this problem?

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Already fixed, next version resolves this.
For now I suggest rollback if this is crucial, adding device there and then update to 5.080 again - problem occurs only on freshly included devices.

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@m.roszak So it works but only if you don't include post software update? and then next version of HC3 will resolve the issue?

Update: seen response on another thread. The question is now when 5.081 will be available :)

Edited by alemes92
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On 9/16/2021 at 4:02 PM, alemes92 said:

@m.roszak So it works but only if you don't include post software update? and then next version of HC3 will resolve the issue?

 

Exactly.

As for release date, soon. I hope that in week or two. 

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  • 2 weeks later...

bonjour,

j'ai le même problème c'est pour quand la prochaine mise à jour qui résoudra le problème?

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4 hours ago, dam said:

bonjour,

j'ai le même problème c'est pour quand la prochaine mise à jour qui résoudra le problème?

 

comme il l'a dit, dans une ou deux semaines 

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  • 3 weeks later...

bonjour,

je viens de faire la mise à jour 5.081. le relais est bien détecté, mais je n'ai aucun paramètre je n'ai pas accès aux réglage.

y a t'il une solution?

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  • 1 month later...

Heltun  thermostat is not following the heating schedule.
 If I reboot my hcthe thermostats take the setting of that moment in time, but don't update when the next switch point is there.
So in the living room it is set to 20 day en 19 night in fibaro schedule but the heltun keeps the 20.
in the screenshot you can see the heating rule folows the fibaro climate setpoint of 19 til 7.00 but the heltun is stil on 20

how do I fix this?


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  • 1 year later...

Hello 

I have another problem with High load module it included as thermostat normally and working well

the external input should work in thermostat inclusion when setting parameter 8 & parameter 9 to control in thermostat mode when switch open go to certain mode and when off it goes off.

The problem is when there is power outage in the module it stop working by external switch but it continue with application normally.

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