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Installing "The Button" - No Devices Found


radone
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Question

Using HC3  lite, I am trying to install "The Button". 

 

Steps done:

1) In HC3L app selected Config / Devices

2) Pressed "Add button"

3) Selected "Z-Wave device"

4) Clicked "Start adding"

5) Using the "The button" Enabled battery and 6x clicked (all that managed in 30 secs)

6) HC3L logs declare learning mode

(see figure bellow)

 

Problem:

The device (The Button) was not added found and no any log announced (message "No Devices Found").

(Adding "Motion Sensor" was added without any problems)

 

Thank you very much for any help.

 

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Edited by radone
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7 answers to this question

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  • Inquirer
  • Thank you for your suggestions. I tryed both: 1) updated to the latest version + 2) tried to remove and than to add the device. I also tested battery of the button, which is OK.

     

    Unfortunately it didnt help.

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    Just to be sure, you did bought the zwave version and not the homekit version?

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  • Inquirer
  • The product I bought is on the figure. I see there no any logo of Z-Wave, only bluetooth.

     

    If I understand it well, this product supports only BT communication, not Z-Wave and this is the reason of the problem?

     

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    On 12/24/2021 at 8:26 PM, radone said:

    The product I bought is on the figure. I see there no any logo of Z-Wave, only bluetooth.

     

    If I understand it well, this product supports only BT communication, not Z-Wave and this is the reason of the problem?

     

    Please login or register to see this link.

    Yep

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