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Smart Home Forum by FIBARO Team

  • 0

Can't access HC3 from the web and mobile app, port fowarding also



I tried million times... but I can't access.

  - 1. Can't access HC3 via home.fibaro.com

  - 2. Can't access Yubii app on the phone, the message is "The device is not fully configured yet"

  - 3. Can't access via port fowarding(22 and 80 port) and I can't access.. I wonder this can affect to external access for "home.fibaro.com" or "Yubii Home app" ??


HC3 is up to date and, have set to the final step. (18.Zigbee)


How can I solve this problem..?


Network firewall could be problem??

(this network connected with double router. 1:modem+wired hub -> 2:wifi router)


Please help me!!!

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  • 0

My first guess is you did't finish the setup in your HC3.

Follow all steps again.


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